The
Contractor's Legal Kit
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Introduction
Although billions of dollars
are spent every year in the United States on
residential building and re- modeling, many
residential contractors face a common problem:
finding contracts and other legal documents well
suited to their businesses.
Most residential builders who
use contracts at all use inadequate "boilerplate'
agreements. This is understandable, since it's hard
for smaller builders to find the time and money to
have an attorney draft good, comprehensive
construction agreements, and it's equally hard to
find a construction attorney familiar with
residential construction.
But don't wait until you are
faced with a major law- suit or collection problem
to pay attention to your legal documents. With
litigation and arbitration costs on the rise, a
medium-sized legal dispute on a $100,000 re- model
can easily cost you $10,000 to $20,000 in legal
fees, expert witness fees, and related costs. You
might also end up having to pay a judgment to the
owner as well as part of the owner's legal fees.
After paying all those costs, most smaller
contractors can kiss their businesses goodbye and
start checking out the Help Wanted ads.
Spending a little time
educating yourself about how to better control the
construction process can’t help but pay big
dividends regardless of what size business you
currently operate. This manual is an attempt to get
you off to a good start in that direction. It seeks
to bridge the gap between the fully developed sets
of construction agreements that are readily
available for use on larger commercial projects
(such as AIA or AGC documents) and the basic
boilerplate agreements typically used by builders
and remodelers.
Most importantly, this manual
offers specific contract language that takes into
account many of the unique risks and challenges that
residential builders face. Much of this you will not
find in any other "standard" agreements. It is
distilled from my experiences - both good and bad -
throughout many years as both a residential building
contractor and practicing construction attorney. By
understanding these agreements and adapting them for
use by your own business, or incorporating relevant
sections into your existing agreements, you'll be
taking an important step toward taking charge of
your business relationships.
An Expectations Game
The complex relationship
between contractor and client is fertile ground for
many kinds of misunderstandings and disputes.
Typical problems include disputed change orders,
what is and is not part of the scope of work, what
are reasonable and unreasonable completion dates,
when payments are due, amounts of payments, disputed
punch list items, and whether final payment (minus
an offset for punch list work) is due upon
'Substantial completion' or "final completion."
These kinds of problems can
cost the builder money and time, and result in loss
of reputation and future business. Perhaps more
importantly, these and other types of largely
avoidable problems weaken whatever trust there is
between the owner and builder and can lead to future
disputes, lost sleep, and lawsuits.
One major reason why job
tensions and disagreements develop during a project
is because the owner and the builder often start out
with very different expectations about how
specific aspects of the project will be handled.
Often, this stems from a vague written communication
system (i.e., a poor contract) furnished by the
builder. These differing expectations show up in the
form of numerous minor problems and disagreements,
and often escalate from there.
A related problem is that most
residential owners understandably have little or no
idea of what to expect throughout the many phases of
the construction process, both the building phases
and the paperwork phases that control the
disbursement of the owner's money.
Furthermore, residential
owners are ordinarily in- vesting more money in the
building of their home than they will ever spend on
any other single item in their lifetime. For this
reason done, they have a right to be nervous.
Unfortunately, many builders
fuel the fires of potential disaster by not
communicating very well with the owner, before,
during, or after the project. But builders can't
afford to take this approach without suffering the
inevitable consequences. The good news is that there
is an alternative to this gloomy scenario.
The Solution: The
Construction Agreement
The solution to these problems
is to establish a system for clarifying and
documenting everyone's responsibilities and duties,
and thereby avoid many disputes and the loss of
time, money, and peace of mind. The con- tract
between the owner and builder, referred to as the
construction agreement, is the single most
valuable tool the builder possesses for this
purpose. That is why the focus of this book is on
agreements.
Because about 90% of the legal
disputes I see could have been avoided if the
builder had furnished the owner with a good
construction agreement (and then followed the
agreement), it's not hard to understand why I think
it is critically important for contractors to
improve their understanding of basic construction
agreements.
If you are like most builders
I know, it's tough to find the time and money, and a
construction attorney who knows enough about
residential construction to draft good,
comprehensive agreements for your business. However,
now is when you need to find the time, the money,
and the attorney - before you get into a
dispute. Once you have a serious dispute with the
owner, it's too late to rewrite the contract.
After you begin work on a job,
it's too late to go back and add exclusions that you
should have written into your agreement at
the start. Often, your only choice is to pay for the
items you knew were excluded but the owner
assumed were included. Once you forget to include an
attorney's-fees clause in your agreement and the
owner is refusing to pay you, it's too late to go
back and rewrite your agreement. (And your
attorney's fees may just equal the amount of money
you are owed by the owner!) The only time to include
these things in your agreements is each and every
time you give a construction agreement to an owner.
Establish the Rules
When you were a young kid and
allowed to make up your own rules to a game like
Monopoly or Kick the Can, who usually ended up
enjoying the game the most and more often than not
succeeding? You!
Being in the position to
furnish the construction agreement is similar in
many ways: it gives you bar- gaining power. When you
furnish the agreement, you are establishing many of
the rules that will legally govern the business
relationship with the owner. You can draw upon your
years of experience in this business and communicate
to the owner how you want the business aspects of
the project to be handled.
It's my experience over many
years in the construction business that if the
contractor takes this opportunity to establish
reasonable rules, the owner will accept them. It
actually puts the owner at ease to know that there
is a structure for how the job will proceed. You are
giving the owner an education about the construction
process, which he needs. However, if you don’t
establish the rules, the owner will take charge -
often to your detriment. I routinely find
contractors giving away 5% to 10% of the job profit
by not having a comprehensive agreement.
If you fail to put your
expectations in writing prior to starting the job,
don't assume that the owner will be understanding
later on and agree with whatever you want (no matter
how reasonable your request may be). Many a
competitive low bidder has discovered that once his
agreement is signed, the owner is suddenly no longer
willing to throw in concessions he would have
happily agreed to prior to signing the
agreement. This is human nature. Once the agreement
is signed, both parties lose considerable bargaining
power and often find themselves being much more
close-minded.
This book is not an attempt to
turn contractors into lawyers (there were enough of
those around at last count). Nor is this book an
attempt to teach contractors how to handle their own
construction lawsuits and arbitration (you'll need a
lawyer for that). To the contrary, this book is an
attempt to help contractors do a better job of
putting together agreements so that they can more
successfully do what they enjoy doing and do
best-building.
Who Should Use The
Contractor’s Legal Kit?
This manual will be most helpful
to the following types of contractors:
- All building contractors
who have recently started their own residential
construction businesses.
- Residential remodeling
contractors who do not have a fully developed
set of agreements, subcontracts, and change
order forms, and a commonsense procedure for
using these forms.
- Residential contractors
who build new homes and who do not have a fully
developed set of agreements, subcontracts, and
change order forms, and a commonsense procedure
for using these forms.
- General contractors who
do light-commercial construction work where
standard AIA-type construction agreements are
not used by the owner, and the con- tractor has
the opportunity to furnish the construction
agreement to the owner.
- Any building contractor
who wants to increase his ability to avoid
disputes, litigation, and loss of profits
through a review of his own construction
agreements and procedures for using them. Any
building con- tractor who wants to improve his
ability to identify and shift the inherent risks
associated with all building projects more
equitably toward the owner.
This manual does not
attempt to cover the considerably greater liability
attached to builders who build and sell "spec"
homes. Nor does it attempt to cover the differing
liability of subcontractors or general contractors
who occasionally work as subcontractors.
Most of the contracts and
other legal documents in this book appear first as
blank forms, followed by the same form filled out
with sample language (see example on the next page).
The filled-out forms are annotated with brief
descriptions of each clause, explaining its meaning
and usage. By comparing the annotated agreements to
the blank forms, you will find it easier to envision
how to customize and fill out your own agreements.
Some sections of the book, however, contain very
short or simple forms which need no annotations.
After reviewing the various
sections in this manual, you can draft your own
construction documents based on sections of the
manual that seem appropriate to your business. A
computer disk containing nearly all the forms and
contracts in this book is included to help you get
started in this process. Once you develop a basic
set of agreements, you should have a construction
attorney in your area review them to make sure they
are suitable for your specific business and in
compliance with your state laws.
After developing a set of
basic form documents that you are comfortable using,
you will become more proficient at analyzing each
job as it comes up and deciding which length
agreement to use and which specific clauses to
include. You'll also learn how to customize an
agreement for a specific job.
Don’t be afraid to invest a
few minutes of time with a construction attorney in
your area if you are uncertain about how to proceed
with a particular job. Better to spend a few dollars
up front than to discover later that certain costly
mistakes could have been avoided.
Remember, the sample
agreements included in this manual are a good
starting point only and will ordinarily require
some customizing for your business. You also need to
include any additional language required for
residential construction or home improvement
contracts in your state.
Finally, while using the forms
or information in this manual, you will be acting as
your own attorney. When in doubt about the content
or best use of this information, consult a local
attorney who is familiar with construction law.
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